eScore Program


eScore is an exciting new program developed through a partnership between Tennessee Valley Authority (TVA) and Greeneville Light & Power System. eScore provides homeowners with a simple way to make existing homes as energy-efficient as possible.

Customer Surveys

Notice to our customers: Greeneville Light & Power System has begun conducting random phone surveys. The phone call will come from a 208 area code and will identify themselves as SDS on behalf of GLPS. They will not ask for any financial information from our customers. GLPS appreciates our customers taking the time to help us better our customer service with any feedback given during these surveys.

Phone System

You can now pay your bill or report an outage without waiting in line!

  • Call 423-636-6200
  • Press 1 to report an outage
  • Press 2 to hear your balance or pay your bill


Want to skip out on the deposit? Try going pre-pay! 

  • No deposit required
  • Works similar to a pre-pay phone
  • Use any of our convenient payment options

For more information call 423-636-6200 and ask us about your pre-pay options.


SmartHub is a great new way to pay your bill, report an outage, view your usage and much more!

It replaces our previous payment service, Ebill. In addition to paying your bill online, you can now preform the following tasks:

  • Report an outage 
  • View your power consumption
  • Ask us questions
  • View your billing history

Be sure to check it out

- Download SmartHub For Your Mobile Device -

Greeneville Light & Power System SmartHub for Android powered devices. Greeneville Light & Power System SmartHub for iPad, iPhone, and iPod touch.

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Outage Map


Keep Up With GLPS


Contact Us

Greeneville Light & Power
110 N. College Street
Greeneville, TN 37743
Office: 423-636-6200
Emergency: 423-636-6202