Fees
Meter set/Connection Fee
Temporary Service Fee
Reconnection Fee
Trip Charges
Returned Check Fee
Payment For Work Made Necessary or Requested by
Others
Security Light Installation Charges
Fees and Charges for Meter
Tampering
Power Theft
Fees and Charges for Meter Tests
Fee for Meter Rereads
Fees for Issuing Electrical Inspections Permits for the State of Tennessee
Charges for Line Extensions
Security Deposits
Penalties (Late Charges)
METER SET /
CONNECTION FEE
A meter
set / new connection fee of ten dollars will be assessed to all new accounts.
The charge is to partially offset the cost of setting up and installing a new
account.
TEMPORARY SERVICE FEE
A fee of twelve dollars will be assessed to accounts desiring temporary
service. The fee is to partially offset labor costs incurred due to multiple
trips to the site.
RECONNECTION FEE
Reconnection fees will be assessed to those accounts which have been
disconnected for non-payment. These fees must be paid prior to reconnection of
service. For re-connections between the hours of 7:00 AM and 5:00 PM on normal
work days, the fee is twenty-five dollars. During other hours the fee is fifty
dollars.
TRIP CHARGES
A trip charge of fifteen dollars will be assessed in those cases where an
employee has been dispatched to disconnect service for non-payment and the
Customer either pays the bill to the employee in the field or makes last minute
payment arrangements to avoid actual disconnection.
RETURNED CHECK FEE
A fee of twenty dollars ($20) will be assessed to the Customer’s account when a
check is returned for insufficient funds.
PAYMENT
FOR WORK MADE NECESSARY OR REQUESTED BY OTHERS
Any person whose actions make it necessary to relocate, remove, or modify
existing GLPS facilities will be responsible for the total cost incurred by
GLPS to investigate, design, and perform the necessary work. If necessary for
timely collection, amounts due under this policy can be assigned to an active
electric account and pursued in that manner, up to and including termination of
existing electric service.
Any person who requests relocation, removal, or modification of existing GLPS facilities will be responsible for the total cost incurred by GLPS to investigate, design, and perform the requested work. Payment of the total estimated cost shall be made before work will be started.
NOTE: This policy does not apply to governmental entities when GLPS facilities are located within public right of way, or when such work of the governmental entity is deemed by the GLPS Board to be in the best interests of GLPS Customers as a whole.
SECURITY LIGHT
INSTALLATION CHARGES
Effective September 30, 1996, fees for installation of security lights are as
follows:
Security lights on existing poles - $45 installation charge. Includes moving light to another pole, or changing light type.
Security lights on extra poles - $180 installation charge.
Before work starts, the Customer may either pay in full, or pay one half of the
installation charge and sign an agreement to pay by the month until the
remainder is paid. No interest will be charged on these monthly payments, and
they will show up as a separate line item on the Customer’s bill.
For a light on an existing pole, the minimum up front payment will be $25. Two
monthly payments of $10 will be required.
For a light on an extra pole, the minimum up front payment will be $90. Six
monthly payments of $15 will be required.
If for some reason the Customer wishes to pay more than half up front, the
monthly payment will be the balance remaining divided by either two or six
depending upon the use of an extra pole.
FEES AND
CHARGES FOR METER TAMPERING
It is unlawful and dangerous for individuals other than authorized GLPS
representatives to connect electrical service, or to remove or otherwise tamper
with electrical meters.
Upon discovery of any unauthorized connection, reconnection, or meter tampering, GLPS will disconnect service without notice and the Customer will be required to pay a Fifty Dollar ($50.00) reconnection fee and pay for a mandatory electrical safety inspection by the State of Tennessee Electrical Inspector.
In addition, upon discovery of any unauthorized reconnection or evidence of meter tampering, GLPS will investigate the circumstances of the reconnection/tampering. The Customer of record will be charged a minimum investigation fee of One Hundred Dollars ($100.00). If GLPS determines that neither the Customer of record nor any beneficiary of the power served through the reconnected/tampered meter was responsible for the reconnection/tampering, then the Customer of record will be relieved of the investigation fee. If the GLPS investigation determines otherwise or is unable to determine the person(s) responsible, the Customer of record will be charged for GLPS’s actual damages resulting from the reconnection/meter tampering (including investigative costs exceeding the minimum investigation fee). In all cases of reconnection/tampering, service will not be restored until the electrical safety inspection has been passed and all GLPS charges paid.
If GLPS is unable to determine the person(s) responsible for meter tampering and meter tampering reoccurs of undetermined origin, the Customer of record will be charged Fifty Dollars ($50.00) for the installation of an additional meter security device. If such tampering persists, then GLPS will install a back-up meter in a secure location at the expense of the Customer of record.
In all cases of reconnection/meter tampering under investigation by GLPS, the Customer of record may not be changed unless (1) the new Customer of record assumes responsibility for all charges and damages resulting from the reconnection/tampering or (2) GLPS determines that the prior beneficiary(ies) of the power supplied will not benefit through a reconnection.
POWER THEFT
If it is determined that power was used and not metered through some act
intended to obtain power without paying for it, GLPS will disconnect service
without notice, contact the appropriate law enforcement authorities and conduct
a full investigation into the possible theft. Unless GLPS determines that the
Customer of record nor any user or occupant of the location served benefited
from the theft of power, said Customer of record must pay the entire cost of
the investigation plus the estimated value of power illegally obtained before
service will be restored. The costs of investigation may include labor,
materials, outside investigative assistance, and legal services.
In all cases under investigation by GLPS for power theft, the Customer of record may not be changed unless (1) the new Customer of record assumes responsibility for all charges and damages resulting from the theft of power or (2) GLPS determines that the prior beneficiary(ies) of the power supplied will not benefit through a reconnection.
FEES AND CHARGES
FOR METER TESTS
Upon request by the Customer of record, meters that have not been tested within
ten years will be field tested without charge. Other meter tests at the
request of the Customer of record will bear the following charges: Field test
$25; In-shop test $50. Any requested tests by an independent third party
laboratory shall be the responsibility of the Customer of record, and the
Customer of record shall reimburse GLPS for its actual expense incurred in
complying with the Customer of record’s request.
NOTE: If the meter is found to be more than one percent (1%) fast, there will be no charge for tests performed by GLPS, and the Customer’s bills for the preceding year will be adjusted as indicated by the test results.
FEE FOR METER REREADS
Upon Customer’s request, GLPS will dispatch an employee to re-read the
Customer’s meter. If an error was made in the original reading, no charge will
be made to the Customer making such request. If the re-read indicates
that the original reading was accurate, GLPS will charge a meter re-read fee of
twenty dollars ($20). The Customer’s bill will be adjusted as indicated
by the corrected reading.
FEES FOR ISSUING ELECTRICAL INSPECTIONS PERMITS FOR THE
STATE OF TENNESSEE
Beginning July 1,
1998 GLPS will collect a fee for each electrical permit issued to any
entity to help offset GLPS’s costs.
SECURITY DEPOSITS
All accounts are subject to deposit policies.
RESIDENTIAL: A security deposit of up to $300.00 may be required for new service. Deposits may be waived for existing Customers with acceptable payment history. New Customers who can provide proper credit references from another utility may have their deposit waived. A security deposit will be refunded by check after twelve (12) months of satisfactory payment history. Any Customer requesting an early refund must provide proper credit references from another utility.
COMMERCIAL AND INDUSTRIAL: For existing businesses being taken over or reopened by a new operator, the security deposit required is twice the highest monthly billing for service at that location in the last active 12 months, rounded up to the next $50. For new commercial and industrial customers, the engineering department will calculate the required security deposit based on two times the estimated monthly billing, and will then notify customer service of the deposit amount. Security bonds may be substituted as deposits for commercial and industrial customers.
PENALTIES (Late Charges)
Fifteen days after the "Bill Date" unpaid accounts will be assessed a late
payment penalty of 5% of the first $250 of the current bill plus 1% of the
balance over $250. If the penalty date is a non-business day, the penalty
will be applied at the end of the next working day. Payments made through
off-site payment stations on or before the due date will be given full credit
for timely payment. The first time a Customer is assessed a late penalty,
the Customer may receive an adjustment if requested, provided the Customer's
payment history has been satisfactory for at least twelve months.