Greeneville Energy Authority has an exciting program called Community HELP (Heating Electric Lighting Program). Customers can choose to have their monthly electric bill payment rounded up to the next dollar amount with all proceeds going directly to the Food Bank located here in Greeneville. The maximum contribution per customer is $0.99 per month.
All collected funds are distributed by the Food Bank to assist those in need of help paying their electric bills. To sign up call GEA at 423-636-6200 or follow the instructions below:
SmartHub Mobile (Android or Apple phones/tablets)
- Open the SmartHub app.
- Go to "Bill & Pay" at the bottom of the screen.
- Select "Community HELP Round Up"
- If you are already enrolled will see an icon that says "Enrolled" and if you already contribute extra, it will tell you the amount.
- If you have not enrolled, click the enroll button, agree to the terms, and select the correct option for you.
- If you are only on roundup and want to add a little extra, you will need to unenroll and change the amount. There is no limit to the number of times you change and it will not start until the next bill.
SmartHub Web (Desktop/Laptop or if you don’t have the SmartHub App on your phone)
- Go to https://glps.smarthub.coop and select the Community HELP option from the Billing & Payments menu or just follow this simple link Community HELP.
- If you are already enrolled you will see all accounts enrolled and the amount.
- If you have not enrolled, click the enroll button, agree to the terms, and select the correct option for you.
- If you are only on roundup and want to add a little extra, you will need to unenroll and change the amount. There is no limit to the number of times you change and it will not start until the next bill.
If you have any questions about this new program please give us a call.
