Greeneville Energy Authority will strive for exceptional performance in the following areas:
- Customer Service: Meeting or exceeding the expectations of our Customers in every interaction
- Stewardship: Prudent management of assets and Customer investments
- Innovation: Development and use of innovative procedures and practices that improve customer service and system reliability, drive efficiency, and enable lower rates
- Reliability: The highest practical level of reliability in the region
- Superior Work Environment: Create and maintain an environment where all can perform at the highest level of professionalism in the industry